Find answers to common questions about shopping with LJN Sales.
How do I contact LJN Sales?+
Use our contact form to email the UK customer support team. Include your order number when asking about an existing order.
Will I receive tracking information?+
Tracking is provided where it is available for the selected delivery. Any available tracking details will be shared as part of your order journey.
Is checkout secure?+
Payments are completed through Shopify's protected checkout. Available payment methods are displayed during checkout.
How do I ask about a return?+
Read the returns information and contact email support before sending an item back. The team will provide guidance based on your order and product.
Can I ask a question before ordering?+
Yes. Send the product name or link through the contact form and the email support team will help where possible.